Overview

No matter what type of business you operate – from a small retail store or mid-sized/large supermarket chain, to a restaurant, to an auto rental agency to a hotel, to an online store, to a mail order/telephone order environment – our Merchant Accounts will offer you a safe/secure and reliable payment solution that will take your business to the next level. Apply for our Merchant Account today and you will …

  • Enhance your customer relationships and operational efficiencies
  • Expand your customer’s payment options
  • Simplify your business operations
  • Increase the amount of each customer transaction
  • Boost revenue
  • Minimize risk and losses to your business associated with handling cash and cheque payments
  • Save time previously spent on balancing cash, preparing deposits etc
  • Eliminate the need to go to the bank to lodge deposits
  • Expedite the customer’s check-out

Features & Benefits

With a Bank of Nevis Merchant Account, you can process Visa, MasterCard, American Express and Discover debit and credit card transactions while enjoying all of the following features and benefits:

Easy Application Process and Competitive Rates

Applying for a merchant account has never been easier! Enjoy a hassle-free application with no application fees, affordable terminal rental fees, and highly competitive Merchant Discount Rates (MDR) to help minimize the cost of doing business.

Dedicated Ongoing Customer Support

We provide POS Thermal roll replacements, as well as assistance with merchant queries and dispute resolutions. Our team is committed to responding to your emails within 24 hours, ensuring your get the support you need. The email address dedicated for merchant services is merchantservices@thebankofnevis.com.

Next Day Credits

All transactions settled by 11:30 PM will be credited to your account the next business day, ensuring smooth cash flow and uninterrupted business operations.

Seamless Multi-Currency Acceptance

Our Ingenico DX8000 POS terminals make accepting international payments effortless. You can process and settle transactions in USD or XCD while accommodating multi-currency cards, such as GBP and Euro. You can serve your global customers with ease with no need to worry about exchange rates or manual currency conversions.

Free Installation & Comprehensive Training

A Bank of Nevis representative will install your terminal and provide free hands-on extensive training to ensure you, and your team can use your Ingenico DX8000 terminal with ease. We will also provide a simple, step by step manual for quick reference.

Detailed Reporting

At the Bank of Nevis, we know that you can manage your business more effectively and efficiently if you have a comprehensive reporting system. That’s why we provide you with access to detailed statements of your merchant account showing purchases/sales, refunds and chargebacks by batches and totals. You can also view and print selected reports from your Ingenico DX8000 terminal.

After-Hours Merchant Support

We recognize that even after The Bank of Nevis Limited has closed, your business still remains open. That’s why we provide after-hour support offering assistance with authorizations, troubleshooting terminal issues, and fraud monitoring.

Requirements for a Merchant Account

The only requirement for a Merchant Accounts is a Business Account held with The Bank of Nevis Limited.